{"id":3522,"date":"2024-08-26T08:20:10","date_gmt":"2024-08-26T08:20:10","guid":{"rendered":"https:\/\/developers-test.one2five.digital\/?post_type=docs&#038;p=3522"},"modified":"2024-09-17T08:38:30","modified_gmt":"2024-09-17T08:38:30","slug":"authenticity","status":"publish","type":"docs","link":"https:\/\/developers-test.one2five.digital\/?docs=authenticity","title":{"rendered":"Authenticity"},"content":{"rendered":"\n<p>This document provides detailed information about our approach to maintaining review authenticity and ensuring quality through various moderation practices.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-color\">Authenticity<\/mark><\/h2>\n\n\n\n<p>This section will cover our commitment to ensuring the authenticity of customer reviews. It will detail the methods and technologies used to verify and validate user-generated content, ensuring that all feedback is genuine and trustworthy.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-color\">Authenticity Policy<\/mark><\/strong><\/h4>\n\n\n\n<p>The policy outlines what constitutes authentic content on the One2Five platform, including ratings, reviews, questions, answers, and image content. Authentic content is genuine, reliable, and free from fabrication or fraudulent activities.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-color\">Key Points:<\/mark><\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Content must be submitted and pass through moderation.<\/li>\n\n\n\n<li>Endorsed\/incentivized reviews must be clearly badged.<\/li>\n\n\n\n<li>Legacy content must include certain details and pass moderation.<\/li>\n<\/ul>\n\n\n\n<p>For more details, see the <a href=\"https:\/\/one2five-prod.s3.eu-central-1.amazonaws.com\/template\/policies\/authenticity.html\" data-type=\"link\" data-id=\"https:\/\/one2five-prod.s3.eu-central-1.amazonaws.com\/template\/policies\/authenticity.html\">Authenticity Policy<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-color\">Moderation<\/mark><\/h2>\n\n\n\n<p>Moderation is a crucial step to ensure content authenticity and compliance with the platform&#8217;s guidelines. The moderation process involves reviewing submissions for various issues to prevent inauthentic or inappropriate content.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-color\">Moderation Codes<\/mark><\/strong><\/h4>\n\n\n\n<p>Moderation codes are used to classify and handle issues with submitted content. They ensure that content meets the platform&#8217;s standards for authenticity and relevance.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-color\">Moderation Codes:<\/mark><\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>GIU<\/strong> \u2013 Generally Inappropriate User Input<\/li>\n\n\n\n<li><strong>LI<\/strong> \u2013 Legal Issues<\/li>\n\n\n\n<li><strong>WP<\/strong> \u2013 Wrong Product<\/li>\n\n\n\n<li><strong>UA<\/strong> \u2013 Underaged<\/li>\n\n\n\n<li><strong>CS<\/strong> \u2013 Customer Service<\/li>\n\n\n\n<li><strong>FL<\/strong> \u2013 False Language<\/li>\n\n\n\n<li><strong>PUX<\/strong> \u2013 Product User Experience<\/li>\n\n\n\n<li><strong>SPM<\/strong> \u2013 Spam<\/li>\n\n\n\n<li><strong>SI<\/strong> \u2013 Shipping Issue<\/li>\n\n\n\n<li><strong>PRF<\/strong> \u2013 Profanity<\/li>\n\n\n\n<li><strong>IMG<\/strong> \u2013 Inappropriate Image Material<\/li>\n\n\n\n<li><strong>VAC<\/strong> \u2013 Vacuous<\/li>\n\n\n\n<li><strong>PII<\/strong> \u2013 Personal Identifiable Information<\/li>\n\n\n\n<li><strong>CR<\/strong> \u2013 Competitor Reference<\/li>\n\n\n\n<li><strong>DBA<\/strong> \u2013 Directs Business Away<\/li>\n\n\n\n<li><strong>URL<\/strong> \u2013 Contains URL(s)<\/li>\n\n\n\n<li><strong>PRI<\/strong> \u2013 Pricing<\/li>\n\n\n\n<li><strong>VID<\/strong> \u2013 Inappropriate Video Material<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-color\">Moderation Code Details:<\/mark><\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>GIU<\/strong> \u2013 Offensive, derogatory, or discriminatory comments.<\/li>\n\n\n\n<li><strong>WP<\/strong> \u2013 Content unrelated to the product.<\/li>\n\n\n\n<li><strong>CS<\/strong> \u2013 Content about customer service rather than the product.<\/li>\n\n\n\n<li><strong>PUX<\/strong> \u2013 Lack of experience with the product.<\/li>\n\n\n\n<li><strong>LI<\/strong> \u2013 Legal issues related to the product or client.<\/li>\n\n\n\n<li><strong>UA<\/strong> \u2013 Reviewer is underaged.<\/li>\n\n\n\n<li><strong>FL<\/strong> \u2013 Content in an unexpected language.<\/li>\n\n\n\n<li><strong>SPM<\/strong> \u2013 Duplicate submissions.<\/li>\n\n\n\n<li><strong>SI<\/strong> \u2013 Shipping-related content.<\/li>\n\n\n\n<li><strong>IMG<\/strong> \u2013 Inappropriate images.<\/li>\n\n\n\n<li><strong>PII<\/strong> \u2013 Personal information.<\/li>\n\n\n\n<li><strong>CR<\/strong> \u2013 Mentions of competitors or their products.<\/li>\n\n\n\n<li><strong>DBA<\/strong> \u2013 Directs users to another business.<\/li>\n\n\n\n<li><strong>PRI<\/strong> \u2013 Specific pricing mentioned.<\/li>\n\n\n\n<li><strong>PRF<\/strong> \u2013 Profanity.<\/li>\n\n\n\n<li><strong>VAC<\/strong> \u2013 Empty or meaningless content.<\/li>\n\n\n\n<li><strong>URL<\/strong> \u2013 Includes hyperlinks.<\/li>\n\n\n\n<li><strong>VID<\/strong> \u2013 Inappropriate video material.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-color\">Moderation Code Categories:<\/mark><\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Red Error Codes<\/strong> \u2013 Trigger an email for a new review.<\/li>\n\n\n\n<li><strong>Blue Error Codes<\/strong> \u2013 Trigger an email for corrections.<\/li>\n<\/ul>\n\n\n\n<p>For detailed moderation code descriptions and handling procedures, see the <a href=\"https:\/\/s3.eu-central-1.amazonaws.com\/one2five-prod\/template\/moderation-guidelines\/en_us\/guidelines.html\" data-type=\"link\" data-id=\"https:\/\/s3.eu-central-1.amazonaws.com\/one2five-prod\/template\/moderation-guidelines\/en_us\/guidelines.html\">Moderation Guidelines<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-color\">Assisted Human Moderation<\/mark><\/strong><\/h4>\n\n\n\n<p>This section will detail our approach to assisted human moderation, emphasizing the role of third-party human moderators. These external moderators work independently of our platform, applying their expertise to review and manage content at their end. By leveraging their skills alongside our automated systems, we enhance the overall accuracy and reliability of our review platform. This dual-layered moderation ensures that content is thoroughly vetted, maintaining the integrity and authenticity of the submissions processed through our system.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This document provides detailed information about our approach to maintaining review authenticity and ensuring quality through various moderation practices. Authenticity This section will cover our commitment to ensuring the authenticity of customer reviews. It will detail the methods and technologies used to verify and validate user-generated content, ensuring that all feedback is genuine and trustworthy. &#8230; <a title=\"Authenticity\" class=\"read-more\" href=\"https:\/\/developers-test.one2five.digital\/?docs=authenticity\" aria-label=\"Read more about Authenticity\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","inline_featured_image":false,"footnotes":""},"doc_category":[11],"doc_tag":[],"class_list":["post-3522","docs","type-docs","status-publish","hentry","doc_category-knowledge-hub"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/developers-test.one2five.digital\/index.php?rest_route=\/wp\/v2\/docs\/3522","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developers-test.one2five.digital\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/developers-test.one2five.digital\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/developers-test.one2five.digital\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/developers-test.one2five.digital\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3522"}],"version-history":[{"count":21,"href":"https:\/\/developers-test.one2five.digital\/index.php?rest_route=\/wp\/v2\/docs\/3522\/revisions"}],"predecessor-version":[{"id":3677,"href":"https:\/\/developers-test.one2five.digital\/index.php?rest_route=\/wp\/v2\/docs\/3522\/revisions\/3677"}],"wp:attachment":[{"href":"https:\/\/developers-test.one2five.digital\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3522"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/developers-test.one2five.digital\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_category&post=3522"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/developers-test.one2five.digital\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=3522"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}